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	<title>Michael E. Gruen &#187; communication</title>
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	<link>http://blog.michaelgruen.com</link>
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		<title>Augmented Reality will Never be a Reality</title>
		<link>http://blog.michaelgruen.com/2010/06/augmented-reality-will-never-be-a-reality/</link>
		<comments>http://blog.michaelgruen.com/2010/06/augmented-reality-will-never-be-a-reality/#comments</comments>
		<pubDate>Wed, 16 Jun 2010 22:28:55 +0000</pubDate>
		<dc:creator>mg</dc:creator>
				<category><![CDATA[declarations]]></category>
		<category><![CDATA[hacks]]></category>
		<category><![CDATA[thoughts]]></category>
		<category><![CDATA[augmented reality]]></category>
		<category><![CDATA[brain]]></category>
		<category><![CDATA[broken promises]]></category>
		<category><![CDATA[cerebral cortex]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[tech]]></category>
		<category><![CDATA[vision]]></category>

		<guid isPermaLink="false">http://blog.michaelgruen.com/?p=229</guid>
		<description><![CDATA[Augmented Reality is today&#8217;s Virtual Boy: it&#8217;s expensive hype no one will buy. Technologists these days have been hard at work building 3D visual overlays, augmenting how you see the world. As it were, fanboys and fangirls have been hard at work telling us about our future in homemade videos; but, as technology advances, the [...]]]></description>
			<content:encoded><![CDATA[<p>Augmented Reality is today&#8217;s <a href="http://en.wikipedia.org/wiki/Virtual_Boy">Virtual Boy</a>: it&#8217;s expensive hype no one will buy.</p>
<p>Technologists these days have been hard at work building <a href="http://mashable.com/2009/08/27/yelp-augmented-reality/">3D visual overlays</a>, augmenting how you see the world. As it were, fanboys and fangirls have been hard at work telling us about our future in homemade videos; but, as technology advances, the real world will only get more real.</p>
<p>For the luddites and techies among my readership, please find the following <a href="http://vimeo.com/moogaloop.swf?clip_id=8569187">video</a> below and watch it as a point of discussion.</p>
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<p>For the same reasons <a href="http://world.honda.com/ASIMO/">humanoid robots</a> never seem to make the shelves of Walmart, this future vision (double-meaning intended) will never happen for the mass market—it&#8217;s too costly.</p>
<p>Let’s start with the cost of providing vision modification technology, enumerating by scenario:</p>
<p><strong>Case 1:</strong> <em>Camera Hacks</em>. Some iPhone apps, like the Yelp application, have basic augmented reality features that overlay information over a video panel of whatever it is you’re looking at. The hardware cost is low, but the fact remains your augmented vision requires that you hold a piece of technology out in front of you like a goober. Offloading vision augmentation into a handheld device is clumsy and usually inconvenient; it’s a neat trick, but not much more.</p>
<p><strong>Case 2:</strong> <em>Super Glasses</em>. Science fiction (e.g. <a href="http://www.amazon.com/gp/product/0553380958?ie=UTF8&amp;tag=michaelgruenc-20&amp;linkCode=as2&amp;camp=1789&amp;creative=390957&amp;creativeASIN=0553380958">Snow Crash</a>, <a href="http://www.amazon.com/gp/product/0441014151?ie=UTF8&amp;tag=michaelgruenc-20&amp;linkCode=as2&amp;camp=1789&amp;creative=390957&amp;creativeASIN=0441014151">Accelerando</a>, <a href="http://www.hulu.com/caprica">Caprica</a>, <a href="http://www.amazon.com/gp/product/B00005JPS8?ie=UTF8&amp;tag=michaelgruenc-20&amp;linkCode=as2&amp;camp=1789&amp;creative=390957&amp;creativeASIN=B00005JPS8">Iron Man</a>) often feature <a href="http://en.wikipedia.org/wiki/Head-up_display">HUD</a>-enhanced glasses that identify other people, overlay environmental information, or display text or video messages from others. Yet, fiction forgets that mobile embedded devices have (and will continue to have) issues trading off performance for reliable power. Modifying a scene in believable real-time 3D is difficult enough for an array of 3D rendering machines at Pixar, much less a pair of Ray Bans. The power and heat requirements would simply be too taxing to prove usable, and vision-augmenting would be limited to short bursts, not useful for regular wear.</p>
<p>Not to mention, glasses move around on faces throughout the day. The display would have to constantly correct for the minor, but highly sensitive differences as the glasses move around ever so slightly on the wearer’s moving head. And, like watching Avatar in 3D, you’ll develop a slight headache unless the optics are almost near perfect and consistent.</p>
<p>If—big if—you manage to mitigate these issues, how much is it going to cost you?</p>
<p><strong>Case 3:</strong> <em>Tiny Projectors</em>. Imagine a micro-projector outfitted somewhere on where an image can be projected on your retina, fooling your eye into seeing things that aren’t actually there. Can’t imagine it? Neither can I—mostly for the reasons mentioned in Case 2.</p>
<p><strong>Case 4:</strong> <em>Optical Nerve Hacks</em>. Imagine a device that could intercept the signal relayed from the retina to the optic nerve as it his the vision cells on the <a href="http://en.wikipedia.org/wiki/Neocortex">neocortex</a> and offloads visual rendering and modification to a nearby machine, you still have to deal with the matter of bandwidth in rendering an enhanced vision for your neocortex so that it can make sense of it. But, if that technology were possible, why would you waste time, effort, and cost on only making things look more real or understandable. Why not make things simply more real or understandable at the fundamental level of understanding?…</p>
<p>…which brings us to</p>
<p><strong>My Hunch:</strong> As technology moves forward, there’s little doubt that we’ll eventually find a way to make visual image enhancement commonplace. (Naysayers: thirty years ago, what if I told you that people would, en masse, elect to have lasers reshape their corneas, circumventing the need for glasses?)</p>
<p>If we’re at the point, as in Case 4, that we would elect to enhance vision directly to the neocortex, <em>why not enhance the neocortex itself? </em></p>
<p>Strange as it may sound, the neurons in the neocortex that handle and make sense of your taste, your touch, your smell, and your sight, are identical. Instead, depending on what input they&#8217;re connected to, the neurons arrange themselves and adapt themselves to make sense of the signals coming into them.</p>
<p>Neurons are pretty neat in this respect. Watch how sensors on the <a href="http://www.gizmag.com/brainport-sight-device/12551/">tongue can help the blind to see</a>.</p>
<p>Imagine, if you could, connecting a sensor to a portion of your neocortex (presumptively an area that was of very little use to you) and training your brain to make sense of that information coming in. What if it were a digital source, like the entire contents of Wikipedia?</p>
<p>As of January 2010, Wikipedia, including all of its images and all of its text, totals 2.8 Terabytes, or 2867 Gigabytes. If memory density increases 20% a year (as it has been) for the next 21 years, you’ll be able to fit Wikipedia into memory the size of the fingernail on your pinky. You could certainly fit a pinky nail underneath your skull.</p>
<p>So, if you could implant information directly on your brain and your neocortex could make sense of it, why would you need augmented reality? Your brain would do the work automatically. Say for instance that you, in 2010, wanted to look up “portmanteau”, you’d have to pick up a dictionary or type that word into the Internet, read the definition, understand the definition, and then apply it contextually. With a chip on your neocortex, you’d just <em>know</em> it. You would know it just like you can read this sentence without thinking too much about the character-by-character construction of its words. You would just <em>know</em>.</p>
<p>By the same token, when you looked at someone, you would just <em>know</em> their name. Or, when you looked at the Eiffel Tower, you would know when it was built, who designed it, who installed the elevators, and it’s mass in kilograms (or pounds) as easily as you see that it’s colored dark brown.</p>
<p>With deep vision into everything you were looking at, why in the world would you need something as crude as a live-drawn diagram to tell you how to make a pot of tea?</p>
<p>You wouldn’t— it’s too costly. And, as discussed above, you would just know the motions and the recipe by heart.</p>
<p>By the time technology capable of feeding modifications to your vision arrives, we should be able to augment your neocortex. This can, in turn, create real knowledge inside your head based on linked data pools. It’d be the end of visual infographics and the start of just data.</p>
<p>Linking data in your head, live, is cheaper, faster, more reliable, no matter how you slice it. And, until we can connect to the data inside your head, always-on Augmented Reality is too expensive—socially, technologically, economically—to become a reality.</p>
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		<title>How The Post Office Can Stay Relevant</title>
		<link>http://blog.michaelgruen.com/2010/05/how-the-post-office-can-stay-relevant/</link>
		<comments>http://blog.michaelgruen.com/2010/05/how-the-post-office-can-stay-relevant/#comments</comments>
		<pubDate>Fri, 14 May 2010 14:01:56 +0000</pubDate>
		<dc:creator>mg</dc:creator>
				<category><![CDATA[declarations]]></category>
		<category><![CDATA[thoughts]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[government]]></category>
		<category><![CDATA[post office]]></category>
		<category><![CDATA[usps]]></category>

		<guid isPermaLink="false">http://blog.michaelgruen.com/?p=200</guid>
		<description><![CDATA[The United States Postal Service needs to introduce electronic mail if they want to survive. Despite private e-mail and private delivery services, The Postal Service remains top courier. However, as electronic correspondence increasingly cuts postage revenue and smarter private distribution centers enable Fedex and others to compete on cost and services, USPS needs to adopt [...]]]></description>
			<content:encoded><![CDATA[<p>The United States Postal Service needs to introduce electronic mail if they want to survive. <a href="http://blog.michaelgruen.com/wp-content/uploads/2010/05/uspsat.png"><img class="size-medium wp-image-201 alignright" title="USPS Logo with @-symbol" src="http://blog.michaelgruen.com/wp-content/uploads/2010/05/uspsat-300x281.png" alt="USPS Logo with @-symbol" width="240" height="225" align="right" /></a></p>
<p>Despite private e-mail and private delivery services, The Postal Service remains top courier. However, as electronic correspondence increasingly cuts postage revenue and smarter private distribution centers enable Fedex and others to compete on cost and services, USPS needs to adopt modern messaging paradigms if it wants to protect its business viability.</p>
<p>I urge John E. Potter (current Postmaster General) to realize that USPS is in a unique position to do things that no one else can, and can accomplish them thusly: <strong>sell electronic post office boxes that take regular mail</strong>.</p>
<p>USPS e-mail: a certified, electronic, and virtual mailbox run by USPS which can get away with doing things that neither e-mail providers nor private companies can directly compete with:</p>
<ol>
<li>Charge for Message Delivery. <em>Credit card companies and healthcare companies, for example, need to notify you by mail of any changes to your service offering or plan. An official address that officially (as in governmentally-official) ties citizens to a mailbox. These companies are used to paying for this type of correspondence. </em></li>
<li>Charge Different Rates Depending on Message Type. <em>Credit Card offers: $1.00 a message. Not-for-profits: $0.01 a message. Et cetera. </em></li>
<li>Strong-arm Government Agencies to Adopt Electronic Messaging Capabilities. <em>Offer free message delivery for all government agencies, the cost reduction in the first year&#8217;s postage alone would likely pay for the entire implementation. </em></li>
<li>Automatically discard Junk Mail. <em>I&#8217;d pay $20/year for that.</em></li>
<li>Automatic Package Redirection. <em>Order something delivered to your e-USPS address and packages are automatically routed to the nearest facility for delivery, no matter where you move.</em></li>
<li>Official Mail Segregation. <em> Identify and differentiate government/very important mail from everything else at delivery. </em></li>
<li>Certified Delivery. <em>It can never get lost in the mail&#8230; and they can charge for delivery/opening confirmation. And you know it got to the right person.</em></li>
<li>Physical Address Privacy. <em>I know where Elvis lives.</em></li>
</ol>
<p>I&#8217;d also love it if they adopted a scanned-mail service offering similar to <a href="http://earthclassmail.com/">Earth Class Mail</a>, so my experience with my mail is the same regardless of how the initial sender sent it. Backwards compatible mail.</p>
<p>I&#8217;m sure you can think of other things that could be accomplished with this setup.</p>
<p>Inasmuch, USPS&#8217;s unique features make this proposal particularly compelling. Firstly, they are one of the few agencies explicitly authorized by The US Constitution—the country&#8217;s politics (likely) won&#8217;t let it fail. Secondly, the government and agencies rely solely on USPS to correspond with its citizens—and the government&#8217;s co-dependence on it (likely) won&#8217;t let it fail, either. Therefore, it&#8217;s permanent and <a href="http://www.usps.com/green/greenmail.htm">environmentally-friendly</a>, to boot.</p>
<p>Unless USPS can&#8217;t find a way to stop borrowing from The Treasury to pay budget deficits, we&#8217;re going to have another persistent taxpayer liability on our collective hands. Ultimately, USPS needs to take a fresh look at how it can play within modern communications paradigms.</p>
<p>This is my suggestion.</p>
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		<title>Rag Doll Physics and You</title>
		<link>http://blog.michaelgruen.com/2010/02/rag-doll-physics-and-you/</link>
		<comments>http://blog.michaelgruen.com/2010/02/rag-doll-physics-and-you/#comments</comments>
		<pubDate>Mon, 15 Feb 2010 23:49:18 +0000</pubDate>
		<dc:creator>mg</dc:creator>
				<category><![CDATA[rants]]></category>
		<category><![CDATA[thoughts]]></category>
		<category><![CDATA[brain]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[half life 2]]></category>
		<category><![CDATA[olympics]]></category>
		<category><![CDATA[video games]]></category>

		<guid isPermaLink="false">http://blog.michaelgruen.com/?p=191</guid>
		<description><![CDATA[What’s perhaps most disturbing about the 2010 Olympic Luger Noder Kumaritashvili’s death was its familiarity. When I first watched the video of 2010 Olympic Luger Noder Kumaritashvili’s accident, I was struck—not by the gruesome or graphic nature of the clip—but by its familiarity. Like many gamers, I’ve seen this sort of thing before. Countless times: [...]]]></description>
			<content:encoded><![CDATA[<p>What’s perhaps most disturbing about the 2010 Olympic Luger Noder Kumaritashvili’s death was its familiarity.</p>
<p>When I first watched the video of 2010 Olympic Luger Noder Kumaritashvili’s accident, I was struck—not by the gruesome or graphic nature of the clip—but by its familiarity. Like many gamers, I’ve seen this sort of thing before. Countless times:</p>
<p><object width="480" height="385"><param name="movie" value="http://www.youtube.com/v/neCIT0JDFxE&#038;hl=en_US&#038;fs=1&#038;rel=0"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/neCIT0JDFxE&#038;hl=en_US&#038;fs=1&#038;rel=0" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="480" height="385"></embed></object></p>
<p><object width="480" height="385"><param name="movie" value="http://www.youtube.com/v/Sp4So9m1UxM&#038;hl=en_US&#038;fs=1&#038;rel=0"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/Sp4So9m1UxM&#038;hl=en_US&#038;fs=1&#038;rel=0" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="480" height="385"></embed></object></p>
<p>Life doesn’t have a reset button. But, when videographers and reporters depict events in a similar fashion—showing only the incident and none of the aftermath—the mind tends to catalog the event in abstraction. Without the sense of finality or consequence, significance is lost. </p>
<p>Those sensitive to violence will have more trouble letting go of what they just saw: for them, the image shocks them and significance isn’t as likely lost. But, for others used to violence and realistic depictions of violence, it’s more likely to be stored as another datapoint for how a human body can crumble at speed.</p>
<p>In discussing this with my friend, Ben Edwards, he remarked how age groups have responded with stark contrast: on average, people tend to be increasingly upset in correlation with age. And it makes sense: the younger you are, the greater chance you’ve been exposed to abstracted violence. The older you are, the greater chance you’ve either experienced real violence or none at all.</p>
<p>I’m not claiming that familiarity with violence is the problem here; but, rather, in presenting violence in the same cut-away shot as a video game does reduces its meaning and impact. And, while I understand that the “money shot” is in those critical albeit violent moments, the media should take note to craft a story that does not shy away from the aftermath of the incident. The Huffington Post has <a href="http://www.huffingtonpost.com/2010/02/12/nodar-kumaritashvili-cras_n_460474.html">an appropriate feature</a>.</p>
<p>How we remember what we’ve seen is more important than what we’ve seen. And, in order to distinguish real events from virtual events, we need to be mindful: how we frame violence changes the way it’s absorbed. A viewer need not have to review or watch the aftermath of a violent event. But, it’s important that we frame the violence appropriately so we can make sense of it, remembering that the victim often doesn’t get a reset button. Or, if you&#8217;re not going to frame it properly, don&#8217;t show it at all.</p>
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		<title>Deconstructing Robin Hood</title>
		<link>http://blog.michaelgruen.com/2009/07/deconstructing-robin-hood/</link>
		<comments>http://blog.michaelgruen.com/2009/07/deconstructing-robin-hood/#comments</comments>
		<pubDate>Fri, 17 Jul 2009 15:21:46 +0000</pubDate>
		<dc:creator>mg</dc:creator>
				<category><![CDATA[declarations]]></category>
		<category><![CDATA[thoughts]]></category>
		<category><![CDATA[acumen fund]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[characters]]></category>
		<category><![CDATA[charity]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[community]]></category>
		<category><![CDATA[kiva]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[not-for-profit]]></category>
		<category><![CDATA[robin hood]]></category>

		<guid isPermaLink="false">http://blog.michaelgruen.com/?p=140</guid>
		<description><![CDATA[This world needs a new Robin Hood. The Robin Hood you&#8217;re familiar with stole from the rich to give to the poor. But really, it sets the wrong precedent: the poor become accustomed to rescue, and the rich become irritated with a maverick whose sole mission is to bridge the wealth gap while waiting for [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://blog.michaelgruen.com/wp-content/uploads/2009/07/Picture-1.png"><img style="margin: 0 10px 10px 10px; border: 1px solid #CCC; float: right;" class="alignright size-medium wp-image-153" title="Robin Hood Arrow" src="http://blog.michaelgruen.com/wp-content/uploads/2009/07/Picture-1-219x300.png" alt="Robin Hood Arrow" width="219" height="300" /></a>This world needs a new Robin Hood.</p>
<p>The Robin Hood you&#8217;re familiar with stole from the rich to give to the poor. But really, it sets the wrong precedent: the poor become accustomed to rescue, and the rich become irritated with a maverick whose sole mission is to bridge the wealth gap while waiting for an absent and benevolent king.</p>
<p>Machiavellian economics aside, this is just stupid.</p>
<p>The peasants have more ability than they realize, and in many cases it takes a Robin Hood-type character to shift the paradigm. But, Robin Hood himself falls short of becoming a real hero in failing to bridge the real communication and economic gap. Hood and his band of merry men do little in their activities other than to apply band-aids and irritate the wound, providing little more than hope and brief relief to a struggling population while fostering resentment in another.</p>
<p>What they&#8217;re missing is empowerment.</p>
<p>Recently, new not-for-profits (and not-just-for-profits) have begun to address these problems both domestically and abroad. These organizations don&#8217;t support impoverished people and groups with handouts, but rather makes strides to shift the paradigm and teach people how to help themselves.</p>
<p>Two favorites are <a href="http://kiva.org/">Kiva</a> and the <a href="http://acumenfund.org/">Acumen Fund</a>, both of which take capital and invest it in populations that most financial institutions won&#8217;t touch due to perceived risk. The results of their efforts have been staggering and encouraging, and I urge you to learn more about what they&#8217;re doing.</p>
<p>There&#8217;s also <a href="http://www.robinhood.org/">Robin Hood Foundation</a>, which takes aims at <em>causes</em> of poverty, but their branding choice does what they do a little bit of disservice: you don&#8217;t want to <em>be</em> Robin Hood. But if not him, who?</p>
<p>What we really need is a new character; or, perhaps, a new character metaphor. Robin Hood just isn&#8217;t sufficient or sustainable, nor can this type of change be appropriately epitomized by just one man or woman.</p>
<p>I&#8217;m open to suggestions.</p>
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		<title>Going Down?</title>
		<link>http://blog.michaelgruen.com/2008/06/going-down/</link>
		<comments>http://blog.michaelgruen.com/2008/06/going-down/#comments</comments>
		<pubDate>Thu, 26 Jun 2008 21:46:26 +0000</pubDate>
		<dc:creator>mg</dc:creator>
				<category><![CDATA[declarations]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[elevator pitch]]></category>
		<category><![CDATA[exit strategy]]></category>
		<category><![CDATA[networking]]></category>
		<category><![CDATA[stranger]]></category>

		<guid isPermaLink="false">http://blog.michaelgruen.com/?p=53</guid>
		<description><![CDATA[Don&#8217;t ever ask, &#8220;what do you do?&#8221; without an exit strategy. Done right, an elevator pitch effectively communicates occupation and value. Done wrong, it inflicts great amounts of boring and anxiety. Generally, people suck at elevator pitches. Here&#8217;s how to avoid getting stuck between floors. (By the way, they call it an &#8220;elevator pitch&#8221; because [...]]]></description>
			<content:encoded><![CDATA[<p>Don&#8217;t ever ask, &#8220;what do you do?&#8221; without an exit strategy.</p>
<p>Done right, an elevator pitch effectively communicates occupation and value. Done wrong, it inflicts great amounts of boring and anxiety. Generally, people suck at elevator pitches. Here&#8217;s how to avoid getting stuck between floors.</p>
<p>(By the way, they call it an &#8220;elevator pitch&#8221; because the &#8220;pitch&#8221; should be about as long as an elevator ride. Living in New York City, I can assure you both elevator rides and elevator pitches feel much longer than they actually are. My friends will note that I just signed a one-year lease on a walk-up.)<br />
 </p>
<ol>
<li><strong>Don&#8217;t ask the question.</strong><br />
Find an alternative. My favorite: &#8220;What&#8217;s your story?&#8221; If they look like the droning type, append, &#8220;in 10 words or less&#8230; and make it interesting.&#8221; It gives your new acquaintance the opportunity to avoid their poorly-rehearsed pitch.<br />
 </li>
<li><strong>Don&#8217;t try to network.</strong><br />
Sure, you went to a networking event to, well, network; but really, your career counselor gave you bad advice. Approach people, even at networking events, as you would a stranger in a bar or at a book signing. Tell a story or a joke, ask what they thought of some recent news, or just make some funny faces. Your stranger will become a friendly, see value in you socially, and tell you what they do without all the sales bullshit (because they too think it sounds like bullshit). Then, if they know how to help you, they&#8217;ll do it without prompting. And hell, you might even like them as a person.<br />
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<li><strong>Don&#8217;t take the bait.</strong><br />
It&#8217;s better to be interesting and vague than boring and specific.</p>
<p>Your response to, &#8220;What do you do?&#8221; should be succinct: 10 &#8211; 15 words, tops.  Your goal is to get your questioner to show genuine interest in what you do and not just wait their turn. If what you say isn&#8217;t interesting to them, just stop talking about what you do and talk about something else. If they are interested, they&#8217;ll let you know and get more out of you than you ever could from a canned response. Additionally, your conversation partner will likely follow the same format.</p>
<p>(By the way, I run a music company that teaches private, in-home lessons.)
</li>
<li><strong>Interrupt and segue.</strong><br />
Without prompting, warning, or permission, your newest contact has launched into an elevator pitch.  Let her finish her first sentence, and then stop her. Quickly and politely. Ask how her company&#8217;s different than competitors. Or, how she likes her job. Or, ask anything that should be contained in an elevator pitch. Then, exchange business cards and move on. If her goal is to sell you on a service or product without asking anything about you, she&#8217;ll take solace that you&#8217;ve taken her information with a promise to check it out and follow up.
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</ol>
<p>A skilled communicator articulates the information you want to hear without you having to ask, converting elevator pitches into relevant conversations. Unskilled communicators hand you a verbal pamphlet.</p>
<p>Learn to say, &#8220;No, thank you.&#8221;</p>
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