How The Post Office Can Stay Relevant

The United States Postal Service needs to introduce electronic mail if they want to survive. USPS Logo with @-symbol

Despite private e-mail and private delivery services, The Postal Service remains top courier. However, as electronic correspondence increasingly cuts postage revenue and smarter private distribution centers enable Fedex and others to compete on cost and services, USPS needs to adopt modern messaging paradigms if it wants to protect its business viability.

I urge John E. Potter (current Postmaster General) to realize that USPS is in a unique position to do things that no one else can, and can accomplish them thusly: sell electronic post office boxes that take regular mail.

USPS e-mail: a certified, electronic, and virtual mailbox run by USPS which can get away with doing things that neither e-mail providers nor private companies can directly compete with:

  1. Charge for Message Delivery. Credit card companies and healthcare companies, for example, need to notify you by mail of any changes to your service offering or plan. An official address that officially (as in governmentally-official) ties citizens to a mailbox. These companies are used to paying for this type of correspondence.
  2. Charge Different Rates Depending on Message Type. Credit Card offers: $1.00 a message. Not-for-profits: $0.01 a message. Et cetera.
  3. Strong-arm Government Agencies to Adopt Electronic Messaging Capabilities. Offer free message delivery for all government agencies, the cost reduction in the first year’s postage alone would likely pay for the entire implementation.
  4. Automatically discard Junk Mail. I’d pay $20/year for that.
  5. Automatic Package Redirection. Order something delivered to your e-USPS address and packages are automatically routed to the nearest facility for delivery, no matter where you move.
  6. Official Mail Segregation. Identify and differentiate government/very important mail from everything else at delivery.
  7. Certified Delivery. It can never get lost in the mail… and they can charge for delivery/opening confirmation. And you know it got to the right person.
  8. Physical Address Privacy. I know where Elvis lives.

I’d also love it if they adopted a scanned-mail service offering similar to Earth Class Mail, so my experience with my mail is the same regardless of how the initial sender sent it. Backwards compatible mail.

I’m sure you can think of other things that could be accomplished with this setup.

Inasmuch, USPS’s unique features make this proposal particularly compelling. Firstly, they are one of the few agencies explicitly authorized by The US Constitution—the country’s politics (likely) won’t let it fail. Secondly, the government and agencies rely solely on USPS to correspond with its citizens—and the government’s co-dependence on it (likely) won’t let it fail, either. Therefore, it’s permanent and environmentally-friendly, to boot.

Unless USPS can’t find a way to stop borrowing from The Treasury to pay budget deficits, we’re going to have another persistent taxpayer liability on our collective hands. Ultimately, USPS needs to take a fresh look at how it can play within modern communications paradigms.

This is my suggestion.

Rag Doll Physics and You

What’s perhaps most disturbing about the 2010 Olympic Luger Noder Kumaritashvili’s death was its familiarity.

When I first watched the video of 2010 Olympic Luger Noder Kumaritashvili’s accident, I was struck—not by the gruesome or graphic nature of the clip—but by its familiarity. Like many gamers, I’ve seen this sort of thing before. Countless times:

Life doesn’t have a reset button. But, when videographers and reporters depict events in a similar fashion—showing only the incident and none of the aftermath—the mind tends to catalog the event in abstraction. Without the sense of finality or consequence, significance is lost.

Those sensitive to violence will have more trouble letting go of what they just saw: for them, the image shocks them and significance isn’t as likely lost. But, for others used to violence and realistic depictions of violence, it’s more likely to be stored as another datapoint for how a human body can crumble at speed.

In discussing this with my friend, Ben Edwards, he remarked how age groups have responded with stark contrast: on average, people tend to be increasingly upset in correlation with age. And it makes sense: the younger you are, the greater chance you’ve been exposed to abstracted violence. The older you are, the greater chance you’ve either experienced real violence or none at all.

I’m not claiming that familiarity with violence is the problem here; but, rather, in presenting violence in the same cut-away shot as a video game does reduces its meaning and impact. And, while I understand that the “money shot” is in those critical albeit violent moments, the media should take note to craft a story that does not shy away from the aftermath of the incident. The Huffington Post has an appropriate feature.

How we remember what we’ve seen is more important than what we’ve seen. And, in order to distinguish real events from virtual events, we need to be mindful: how we frame violence changes the way it’s absorbed. A viewer need not have to review or watch the aftermath of a violent event. But, it’s important that we frame the violence appropriately so we can make sense of it, remembering that the victim often doesn’t get a reset button. Or, if you’re not going to frame it properly, don’t show it at all.

Better Off Dead?

11 babe ruthIf resurrection becomes permissible, would reanimating legends diminish their utility?

Walt Disney, Albert Einstein, Ben Franklin, and other pioneers all had measurable impact in our world. Their contributions continue to resonate through time; but, if we had the power to bring them back, I’m skeptical that their intellectual currency kept pace with inflation—perhaps they work best in our memory.

Let’s draw an example:

It’s often said by baseball pundits that Babe Ruth, arguably the best player of all time, couldn’t hold a candle to modern major leaguers. They argue that these days, it’s hard to fathom him edging-out stars who’ve been trained in highly-competitive talent development leagues since diapers.

If Babe Ruth—The Great Bambino—were to miraculously return to baseball, we’d be risking what he means to baseball, possibly tainting what he is to so many people. (Just ask any three-year-old who the best baseball player of all time is.)

In this way, Babe’s most useful as an ideal, not as a player.

Reanimating the thinkers and doers first mentioned in this entry could have a similar effect: it’s not that restoring Albert Einstein wouldn’t be beneficial to science and mankind; it’s that in all likelihood, he’s no smarter or able than modern scientists who have followed in his footsteps.

A living Einstein couldn’t possibly create the edifice as a dead one could; much less could he meet demand for his time. Likely, his active involvement in the scientific community would be lackluster compared with the great expectations for him; and, likely, he’d on-par with the rest of the active community.

Like Babe, Einstein’s most useful as an ideal, not as a player. To further the risk, if Einstein proved not to be a modern-day Einstein, his reanimation could detract from his story.

Perhaps this is true for living legends as well.

Though, as an afterthought, a postmortem comeback to the top would be an impressive feat, one that would create a new benchmark for legend; but, we do need to recognize the possible (and likely) deleterious effects associated with returning the idea of a specific person—an idealistic person—into human form. Having it be a net benefit would be a long-shot, one pragmatism should prohibit in almost all circumstances.